Services · SW catalogue
Six job codes cover ninety percent of what a house in the patch can throw at you. The other ten percent is a phone call, and it's usually still cheaper than the franchise surcharge.
The catalogue
Codes are how quotes get written — the number on your invoice matches the number here. No code, no charge.
Gas, electric and heat pump — repairs, replacements and same-day installs. We size it to your household, not to our stockroom, and take the dead tank away.
Field note Typical swap done by dinner. Rebate paperwork handled for heat pumps.
Copper, PEX or galvanised relics. Isolate, repair, pressure-test, patch the plaster list. Emergency isolation talked through over the phone while we drive.
Field note After-hours: call first, form never.
CCTV camera down first so the diagnosis is a picture, not a guess. Jetting and cutting heads for tree roots — the inner north's oaks are persistent.
Field note Footage kept on file for insurance. Map of your line included.
Rough-in to fit-off for reno crews and DIY-adjacent humans. Waterproofing coordinated with your tiler, fixtures set level, copper chased neat behind the wall.
Field note Fixed-price fit-off lists for owner-builders.
Heaters, cooktops, BBQ bays and bayonet points — licensed gaswork with compliance certificates, leak testing, and honest advice on the heater that keeps tripping.
Field note CO test at every heater job. No exceptions.
Leaks over the hallway ceiling, valley irons full of a decade of leaves, downpipes that drain into the subfloor. Found, fixed, and flashed properly.
Field note Storm callouts triaged by phone — tarps first, repairs after.
From the job bag
File photos of the parts and the finish, not your house — yours gets its own pictures when we quote.
Unlisted symptoms
Describe the noise over the phone. Hissing, knocking, gurgling — every sound a house makes is a diagnosis waiting to happen, and the listen is free.